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1. I think I have COVID-19, what should I do?

Symptoms of COVID-19 may appear 2 -14 days after exposure. Symptoms range from mild to severe. Refer to the table for a list of symptoms and the type of action you should take based on your symptoms.

Symptoms	Action
Flu-like symptoms Low-grade fever Repeated shaking with chills Muscle pain Headache Sore throat New loss of taste or smell	Call your doctor or other medical facilities. Follow their directions.
High-grade fever Difficulty breathing Chest pains Other life-threatening signs and symptoms	Call 911

Please remember that emergency responders can not diagnose in the field. All individuals arriving at the ER are treated first - on the severity of their symptoms and second - on the order of arrival.

2. Should I wear a face mask?

• The CDC advises the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.
• Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.
• Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
• The cloth face coverings recommended are not surgical masks or N-95 respirators. Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance. To learn more about homemade cloth face coverings, visit the CDC’s website.
• To learn more about homemade cloth face coverings, visit the CDC’s website.

3. I want to donate goods to help my community, where do I start?

If you want to help out the community by donating food, toiletries and other supplies, contact Volunteer McKinney. 

During this time, Volunteer McKinney is coordinating services for non-profits in the city. Volunteer McKinney will send you and your gifts to where they are needed most right now.

Email: info@volunteermckinney.org

Website: https://volunteermckinney.org/

4. I lost my COVID-19 vaccination card and I am trying to get the booster shot. How can I get a replacement?

The best options for replacing your vaccination card are to contact the Collin County Health Department, your local pharmacy, or primary care physician and request a copy of your vaccine records.

The City of McKinney operated its vaccination hub for a limited time in coordination with Collin County and the State of Texas. If you received your COVID-19 vaccination through the City of McKinney vaccination hub, please contact the Collin County Health Department or your primary care physician to obtain a copy of your vaccination record.