Below, please find key information on COVID-19 as well as some measures that can be taken to decrease and prevent the spread of this virus based on Centers for Disease Control and Prevention (CDC) and the Texas Department of State Health Services (DSHS) guidance.

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COVID-19 Housing and Utility Assistance

Programs available until funds are fully distributed.

Program Requirements

  • Households must have income at or below 80% of the Area Median Income (AMI), as defined by HUD.
  • AND one or more of the tenant household members have:
    • Qualified for unemployment benefits; OR
    • Attest in writing that due to or during the pandemic, they:
      • Experienced a reduction in household income,
      • Incurred significant costs, or
      • Experienced financial hardship
  • AND households must also demonstrate they:
    • Are at risk of homelessness or housing instability by providing an eviction notice or past-due utility or rent notice; OR
    • Live in unsafe or unhealthy housing conditions
  • Any unpaid rent or utility bills you apply for can go no further back than March 13, 2020.
  • Assistance will NOT be provided to individuals, only mortgage companies, landlords and utility companies.
  • You may NOT have previously received rental / mortgage and utility assistance for the months that you are applying for – Emergency Housing and Living Assistance Program (EHLA) - or be currently receiving assistance from Texas Rental Assistance Program.


Number of people in householdIncome Limit

Apply for one of the following programs:

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Non-COVID Assistance Options

If you need help with rent, food or utilities and do NOT have a COVID related income loss, please contact the Assistance Center at 972-422-1125 and leave a message stating that you are calling for the City of McKinney Homeless Prevention Program.

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Food Programs

Community Lifeline Center  

Address: 1601 N Waddill St. #102, McKinney, TX 75069
Hours: by appointment
Phone: (972) 542-0020

One Heart McKinney

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